1. Digital Services

Since we primarily offer informational and digital troubleshooting services, refunds will only be granted under the following conditions:

• You were charged in error

• The service was not delivered as described

• A request is made within 7 days of purchase

Refunds will not be issued for:

• Incomplete troubleshooting due to user non-cooperation

• Incompatibility not disclosed prior to service

• Issues unrelated to printers

2. How to Request a Refund

To request a refund, please contact our support team with:

• Proof of payment

• Description of the issue

• Reason for your refund request

Email us at: info@printeroffline.info
We aim to process valid refund requests within 5–10 business days.

3. Chargebacks and Disputes

Please contact us before initiating a chargeback. Unauthorized chargebacks may result in account restrictions.